I do not live in the U.S. or Canada. Can i still mail my lock in for replacement? Jackie Barros January 16, 2017 14:38 Updated Follow Unfortunately no. Only customers within the U.S. and Canada are eligible to participate in the Lock Out Replacement service. Click here to get details on sending your lock in for replacement Related articles What is Lock Out Replacement? I lost my keys. Can I order replacement copies without the key number? Does my lock come with a warranty? What if My Lock Malfunctions? Can I purchase an extra bracket for my light? Comments 2 comments Sort by Date Votes Chrismperry79 October 25, 2018 21:33 I live in the UK so assume that I can’t use the lock replacement service. I’ve lost my keys. What can I do? 0 Permalink Ursula Bold January 16, 2019 07:31 I need 2 replacement keys for my lock. I live in Germany. How can I get them? 0 Permalink Please sign in to leave a comment.