I do not live in the U.S. or Canada. Can i still mail my lock in for replacement? Permanently deleted user January 16, 2017 14:38 Updated Unfortunately no. Only customers within the U.S. and Canada are eligible to participate in the Lock Out Replacement service. Click here to get details on sending your lock in for replacement Related articles What is Lock Out Replacement? I lost my keys. Can I order replacement copies without the key number? I lost my keys/combination and my bike is currently locked up Ordering Key Safe Program keys Getting New Keys Comments 3 comments Sort by Date Votes Chrismperry79 October 25, 2018 21:33 I live in the UK so assume that I can’t use the lock replacement service. I’ve lost my keys. What can I do? 2 Ursula Bold January 16, 2019 07:31 I need 2 replacement keys for my lock. I live in Germany. How can I get them? -1 Matias Petracchi June 07, 2019 11:32 I live in Argentina and I lost my keys. Can you send a new set of keys? 0 Please sign in to leave a comment.