Key Broke in the Lock

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9 comments

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    Rick Coleman
    I wanted to thank you for sending me a new lock. My key broke off in my lock it broke of flush plus the tumblers made it impossible to remove. I just want to say your locks stands up to there name. Thanks again for great customer service Thanks Happy customer
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    Stuart Geeves

    Is there a UK address I can do this with rather than have the costs of international delivery and the extra time?

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    Kryptonite Support

    Hi Stuart, please email kryptonite@irco.com and I can help you out.

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    Spencer McClung

    Hi there, my key broke off in my lock a couple of days ago, and no combination of needle nose pliers or tweezers have been able to get it out!  If I contact a locksmith,   do you have a Canadian address I can mail the lock, keys, and locksmith bill to?

      Thanks!

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    Richard Slee

    Hi, my key broke in my lock about a week ago and I could not retrieve it and was forced to leave my bike locked up to a pole. The bike was removed and the lock cut but the lock was disposed of unfortunately. Is there anyway I can get a replacement with just the broken key?

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    Kryptonite Support

    Hi Richard,

    I'm very sorry for this inconvenience.  Please email me at kryptonite@irco.com so that I can get more information from you.

    Roberta

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    Pawel Dzimira

    Hi, my key broke in my lock today and I can't retrieve it. Bike is still locked up at the pole. I live in Poland, Wroclaw. The lock model it's Kryptonite evolution series 4. What I should do to get back my bike? Thank you for the quick answer.

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    Justin Dyck

    Hi, I just snapped my key in the lock as it was completely rusted (I've been keeping it rather clean). Luckily I was just testing the lock and my bike wasn't locked up. Are you still able to replace my lock and keys? I have a Kryptonite New York Standard Lock. Thanks.

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    Justin Dyck

    Hi, I just snapped my key in the lock as it was completely rusted (I've been keeping it rather clean). Luckily I was just testing the lock and my bike wasn't locked up. Are you still able to replace my lock and keys? I have a Kryptonite New York Standard Lock. Thanks.

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