What do I need to do to file a claim?
- Report the theft to the police within 72 hours.
- Submit notice of the theft to Kryptonite within seven (7) days of the theft.
- Immediately report the theft to your insurance company, if covered by insurance.
- We will require the following sent to our Claims Dept:
At least one (1) key
Copy of the official police report
Copy of your itemized lock bill of sale
Copy of your Bicycle/Powersport bill of sale or a dated and signed Dealer Appraisal
Notification of deductible from insurance company, if covered by insurance.
Any claims filed under this Offer are subject to the "Limitations" listed in the Terms & Conditions document were agreed to.
Failure to forward all materials within ninety (90) days will void your claim and Kryptonite will have no further responsibility under this Offer. Certified mail, return receipt is recommended since Kryptonite is not responsible for non-receipt of mail.
IF YOU REGISTERED PRIOR TO JUNE21, 2016. YOU ARE NOT ABLE TO FILE YOUR CLAIM THROUGH OUR WEBSITE.