What do I do if I have an issue with my RealTime device? Diane Craig October 27, 2016 20:43 Updated Contact SkyPatrol support 866-503-2884 or email@example.com. Related articles Why is Kryptonite no longer servicing my RealTime GPS device? Will my device be temporarily turned off and/or will I need to reactivate it? Can I extend coverage to the 5 years and receive additional coverage? Comments 0 comments Article is closed for comments.