What do I do if I have an issue with my RealTime device? Diane Craig October 27, 2016 20:43 Updated Contact SkyPatrol support 866-503-2884 or firstname.lastname@example.org. Related articles How do I know when my device expires? Will my username and/or password change with the new tracking site? Do the New U Locks look the same? Comments 0 comments Article is closed for comments.