I can’t locate my device. What do I do? Diane Craig October 27, 2016 20:43 Updated Contact SkyPatrol support 866-503-2884 or firstname.lastname@example.org. Related articles What do I do if I have an issue with my RealTime device? Where on my bicycle should I mount the FlexFrame-U Bracket? Why is Kryptonite no longer servicing my RealTime GPS device? How do I renew my GPS device subscription? Will my username and/or password change with the new tracking site? Comments 0 comments Article is closed for comments.