When does the transition from Kryptonite to SkyPatrol servicing of my RealTime device begin? Diane Craig October 27, 2016 21:02 Updated The transition date is Monday, May 16, 2016 Related articles Can all New York U-Locks be mounted on a bike frame? Who is SkyPatrol? What do I do if I have an issue with my RealTime device? I do not live in the U.S. or Canada. Can i still mail my lock in for replacement? Comments 0 comments Article is closed for comments.