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  1. Kryptonite
  2. Support for Keyed Products

Support for Keyed Products

From registering and ordering keys to the most common questions about keys, Kryptonite helps make the process easier so you can concentrate on what you love...riding. If you don't see the answer to your question, you can also create a request by clicking Submit a Request at the top of this page and we will address your question or issue.

Common key questions

  • I can't find/what is my Key Prefix
  • I Found Someone's Kryptonite Keys...What To Do?
  • Encontrar mi número de llave
  • Cómo hacer un pedido de llaves Keysafe gratis
  • Conseguir Sus Nuevas Llaves
  • Keys are ordered, when will I get them?
See all 13 articles

FAQ

  • I Found Someone's Kryptonite Keys...What To Do?
  • What is my key number?
  • I live outside the U.S. and need new replacement keys. How do I order?
  • I still have a Kryptonite lock with a tubular cylinder and need keys. Can I get replacement keys?
  • I registered my key number. Am I now automatically registered for the Anti-Theft Offer?

Key Safe Program

  • Keys are ordered, when will I get them?
  • Ordering Key Safe Program keys
  • What is the Key Safe Program?

Troubleshooting

  • Ulock key turns, won't open
  • Cable key jamming or stuck
  • ULock key Jamming or Stuck
  • Lost my keys and lock is securing my bike or powersport vehicle to an immovable object
  • Worn out or Bent keys
  • Key Broke in the Lock
See all 7 articles
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